Working as a call center agent is probably one of the most stressing jobs of all. First, because you will be working mostly in a graveyard shift that will do nothing but to ruined your sleeping habit. Second, you will have to meet the what so called “call center metrics”. Here, you are being monitored by other department and they will test your skills and how well you are in handling each calls. One of the metrics we have is the “AHT” or “Average Holding Time. Here, we are given specific time on how long a call should last and once we exceeded that time, it is automatically considered as failure. And Third, we are facing a lot of issues everyday in which we have to solved. Not to mention the irate callers who will keep shouting on you because they are very frustrated about their issues and you have to fix their concerns in order to change their mood. Of all these stress, i am not wondering why my skin were starting to sag and wrinkles starting to appear. Even my eye bags and my forehead wrinkle starting to become very visible. Actually, i am also concerning about my health and my mom advised me to give up my work if i can’t stand it anymore. For the meantime, i think i should start taking vitamins to boost my energy and start taking some wrinkle removal products to make them less visible.
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